YOUR PRIVACY

As your therapist or coach I create a file that supports your proper treatment. This is also a legal obligation imposed by the WGBO (the Medical Treatment Contracts Act regulates the rights and obligations of the patient). Your file contains notes about your state of health and information about the examinations and treatments carried out.

The file also contains information that is necessary for your treatment and that I have requested, after your explicit permission, from another healthcare provider, for example from the general practitioner.

 

We do our best to guarantee your privacy. This means, among other things, that I handle your personal and medical information with care and ensure that unauthorized persons do not have access to your data.

As your therapist, I have sole access to the data in your file. I have a legal duty of confidentiality (professional secrecy).

 

The data from your file can also be used for the following purposes:

• To inform other care providers, for example when the therapy has been completed or when a referral is made to another practitioner. This only happens with your explicit consent.

• For use for observation, in my absence with your explicit permission.

• Or for anonymized use during peer review.

• A small part of the data from your file is used for the financial administration, so that I or my administrator can draw up an invoice.

If I want to use your data for another reason, I will first inform you and explicitly ask for your permission.

 

This data in the client file will be kept for 20 years as required by the law on the treatment agreement, resp. 7 years based on financial tax law.

 

PRIVACY ON THE CARE NOTE

The care bill you receive contains the information requested by the health insurer or tax authorities, so that you can declare this bill to your health insurer resp. process in your tax administration, such as your name, address and place of residence,

your date of birth, date of treatment, a brief description of the treatment, such as for example  'psychosocial consultation', the cost of the consultation.

 

QUALITY ASSURANCE

To guarantee the quality within Analytical therapy, I am affiliated with the the professional organization Complementaire Kwaliteitstherapeuten en het Register Beroepsbeoefenaren Complementaire Zorg (RBCZ).

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COMPLAINTS

What to do if you have complaints?

If a therapist does not know that you are dissatisfied, he cannot do anything to resolve the complaint. In case of complaints, I would therefore like to be given the opportunity to talk to you about it.

 

De Wet Kwaliteit, klachten en geschillen in de zorg (Wkkgz)

If we cannot resolve it together, or if you decide not to talk to me for certain reasons, you can turn to Stichting Geschilleninstantie Alternatieve Therapeuten ( GAT) - https://www.gatgeschillen.nl/ik-heb-een-klacht-wat-nu/

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